Cut your monthly telecom bill by up to 60% — from day one.

One of our clients in Kolkata was spending ₹18,000 every month on telephone costs — STD calls, ISD calls, inter-office lines, and legacy PBX maintenance. After Skytel Teleservices migrated them to an IP-PBX system, their monthly bill dropped to ₹7,200. That is ₹1,29,600 saved in the first year alone.
If your business is still running on an analog phone system or paying per-minute call rates, you are significantly overpaying for basic communication. IP-PBX and VoIP technology gives your organisation the features of an enterprise-grade phone system at a fraction of the cost — and it works from any device, anywhere.

What you get?

Free internal calls between all users — regardless of location
Call recording, missed call reports, and call analytics dashboard
IVR (Interactive Voice Response) — professional auto-attendant
Voicemail with email delivery
Conference calling with no additional hardware
Call forwarding, transfer, and hunt groups
Mobile softphone — take your office number on your mobile
Integration with CRM and helpdesk platforms
Multi-site connectivity — all offices on one system
Works fully with remote and hybrid teams

We supply and install

Yealink, Grandstream, Cisco IP phones and server platforms — all genuine, licensed, and supported.

Serving

Offices, call centres, clinics, retail chains, educational institutions, and multi-branch businesses across Kolkata, Howrah, and all of West Bengal.

1. IVR Solutions

Interactive Voice Response (IVR) systems have transformed the way businesses engage with customers. By automating the call-routing process and offering self-service options, IVR systems improve customer satisfaction and enhance operational efficiency. As we approach 2025, the demand for more advanced IVR solutions and a wider array of options is on the rise. What is most important is how we evaluate the IVR solutions available in the market and select the best options for our customers.

IP PBX VoIP solutions with IVR call routing deployed for customer-facing businesses and contact centres in Kolkata
Blended call centre solution with predictive dialler automating outbound calling for SMBs and enterprises in Kolkata

2. Blended Call Center Solution

You can experience the power of an advanced automated dialer that revolutionizes your outbound calling efficiency. This system automatically dials multiple phone numbers simultaneously and connects agents to answered calls, further minimizing idle time. It utilizes intelligent call routing algorithms powered by advanced predictive dialers. The predictive dialing features provide access to live calls, which significantly enhance.

3. Custom telephony applications

As the name suggests, custom telephony is an internet-based communication strategy that facilitates call handling. Unlike traditional telephones, it utilizes the internet to manage incoming and outgoing calls, eliminating the need for wires, cables, hardware, and other infrastructure setups. This system employs VoIP (Voice Over Internet Protocol) to handle calls and various modes of communication. This innovative technology is ideal for businesses of all sizes, particularly startups, small enterprises, and mid-sized companies that may be facing investment challenges.

Custom VoIP telephony application enabling internet-based call handling for startups and mid-sized businesses across West Bengal
By choosing Skytel Teleservices, you gain access to advanced technology that simplifies your communication processes and enhances customer satisfaction. Partner with us today to transform the way you connect and collaborate. Contact us now for a consultation, and let’s create the ideal IP PBX solution for your business!

What our customers are saying

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We moved our entire system to the cloud with the help of Skytel, and it’s been smooth sailing since. Their team made the process easy to understand and took care of everything, including our network setup. Super happy with their service and support.

Saunak Mitra, Instrument Executive

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Our internal communication used to be all over the place, but thanks to Skytel, we now have a solid IP PBX system and great video conferencing tools. It’s made our daily work a lot easier, and the team explained everything really well. Totally recommend them!

Tirthankar Kundu, IT Manager

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We were really concerned about data security, and Skytel helped us put a strong cyber security setup in place. They also helped upgrade our hardware, and everything works faster and better now. The team is responsive and great to work with!

Gourab Banerjee, Purchase Manager